FAQ

CAN I GET A REFUND IF IT'S TOO SCARY FOR ME?

NO CHICKEN OUT REFUNDS! No refunds will be granted because our haunts are too scary. You came to The Haunted Loft to be scared, so being scared is not a good reason for a refund. However, unused tickets can be saved and used at a later date.

WILL THE MONSTERS TOUCH ME?

Our policy is "Don't touch us, and we won't touch you". However, in a dark haunt you could accidentally get bumped. Our actors are instructed not to grab, strike, or intentionally push you.


WHAT AGE IS THIS FOR?

Although you know your younger children better than we do, we do NOT recommend our haunted attraction for small children. The Haunted Loft is designed for older children, teenagers, and adults. Our actors will give the same level of scare to all ages. 

WHO SHOULD NOT COME?

You may be exposed to intense scenes, loud noises, fog machines, air blasts, strobe lights, and darkness. Also, some of the trails may be difficult to walk. We do not recommend our haunt for pregnant women, heart patients, persons with breathing problems, those prone to seizures, small kids, or cry babies!